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Get in touch with us: 0800 085 6696 or

Cancellation Policy

We are pleased to cancel and re-schedule at any time, without penalty or administration fees, up to 24 hours before your appointment.

However, less than 24 hours’ notice of cancellation, re-scheduling or non-attendance on the day, does incur a 100% cancellation fee, as we will be unable to re-use the time to support other clients.

If you are running late for your appointment, please contact our administration team on 0800 085 6696 at the earliest opportunity and every effort will be made to accommodate you.

We will always try to help, although we cannot guarantee a later appointment in the same clinic if you are late.  

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