Cancellation Policy

At-home testing kits

ProstateCheck at-home testing kits are non-refundable and cannot be returned once dispatched. If a replacement kit is needed for whatever reason it will be charged at £20.

 

Appointments

We are pleased to cancel and re-schedule without penalty or administration fees, up to 24 hours before your appointment. However, less than 24 hours’ notice of cancellation, re-scheduling, non-attendance on the day or non-compliance with the pre-test guidelines, does incur a £50 cancellation fee, as we will be unable to re-use the time to support other clients. If an appointment is cancelled more than 3 times, Check4Cancer reserves the right to not offer an alternative appointment. Once your blood sample is drawn the full cost of the test is non refundable.